Drinking Water

The County is responsible for the treatment and supply of clean, safe drinking water through our water treatment plants, reservoirs, and booster stations.

A Backflow Prevention Program is also in place to help keep potential contaminants out of our public water systems.

Water systems

Haldimand County has three distinct drinking water systems:

Dunnville
Caledonia and Cayuga (receives water from the City of Hamilton)
Nanticoke (supplies the communities of Hagersville, Townsend, Jarvis, and the industries in the Lake Erie Industrial Park)

Water quality

Our drinking water quality is regulated by the Ontario government under the Safe Drinking Water Act, 2002; Ontario Regulation 169/03 (water quality standards) and Ontario Regulation 170/03 (drinking water systems). We’re also guided by the Ontario Clean Water Agency’s Quality and Environmental Management System (QEMS) policy.

Water quality reports

Our staff take water samples weekly to ensure that the county’s drinking water is safe. In addition to weekly samples, we also report on the overall performance of each of our water systems annually.

If you require an older water quality report, contact us at website@haldimandcounty.ca.

2023

Caledonia and Cayuga Water Quality Report 2023 (PDF)
Dunnville Water Quality Report 2023 (PDF)
Nanticoke Water Quality Report 2023 (PDF)

These documents may not be accessible to some. If you require an alternative version, please submit an accessibility request and we will be happy to help.

Water/Wastewater Operations
53 Thorburn Street South
Cayuga, Ontario
Canada, N0A 1E0

Email Water/Wastewater Operations
Phone: 905-318-5932
After hours: 1-888-849-7345