Welcome to the new haldimandcounty.ca!
We hope you find our new website helpful and easier to navigate.
It's now as easy to use on your smartphone as your desktop. Take a tour and please tell us what you think.
The Haldimand County Administration Building will be closed for the holidays from Tuesday, December 24, 2024, at 3 p.m. until Thursday, January 2, 2025, at 8:30 a.m. Learn more.
The County is responsible for the treatment and supply of clean, safe drinking water through our water treatment plants, reservoirs, and booster stations.
A Backflow Prevention Program is also in place to help keep potential contaminants out of our public water systems.
Haldimand County has three distinct drinking water systems:
Our drinking water quality is regulated by the Ontario government under the Safe Drinking Water Act, 2002; Ontario Regulation 169/03 (water quality standards) and Ontario Regulation 170/03 (drinking water systems). We’re also guided by the Ontario Clean Water Agency’s Quality and Environmental Management System (QEMS) policy.
Contact us if you would like to view a copy of the County’s Operational Plan for Drinking Water Systems.
Our staff take water samples weekly to ensure that the county’s drinking water is safe. In addition to weekly samples, we also report on the overall performance of each of our water systems annually.
If you require an older water quality report, contact us at website@haldimandcounty.ca.
These documents may not be accessible to some. If you require an alternative version, please submit an accessibility request and we will be happy to help.
Contact Us
Water/Wastewater Operations
53 Thorburn Street South
Cayuga, Ontario
Canada, N0A 1E0
Email Water/Wastewater Operations
Phone: 905-318-5932
After hours: 1-888-849-7345
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