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Privacy Policy

Haldimand County is committed to protecting your privacy. Our website has been designed to comply with the privacy provisions of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).

Most of the information accessible on our website does not require you to identify yourself. However, Haldimand County does collect personal information about you when you voluntarily supply it during the course of doing business with us. Any personal information you supply to us is collected, used and disclosed in accordance with MFIPPA.

We will not sell, share, or rent your personal information to any third party except to complete the business for which it was supplied. The information is for the sole use of staff in the provision of the services requested.

All effort is taken by the County to ensure that information presented on the website is accurate and updated in a timely manner. All documents are provided “as is” without warranty of any kind and Haldimand County does not make any representations concerning the accuracy, likely results or reliability of the use of the materials on this website.

Haldimand County’s website contains links to external sites. These are provided for your information and convenience. The County is not responsible for the privacy practices of these linked websites. The inclusion of these links does not imply endorsement by Haldimand County, nor can we be held responsible in any way for the content found on any third party website.

For visitors using a credit card to make payments through our website, we do not collect or store your credit card information. Payments made through the Haldimand County website are handled through a third party vendor application and no personal credit card information is stored within our system for that transaction.

Haldimand County is committed to openness and transparency by facilitating access to records and information, unless that information falls under exemptions listed within MFIPPA. For more information on accessing records within the custody and control of the County, please see Requests for Information.

Your personal information

No personally identifiable information is collected by Haldimand County. However, personal information, which includes your Internet Provider (IP) address, may be collected, managed, processed and/or stored by a third party service provider and is therefore not in the sole domain, custody and control of Haldimand County.

If you have questions related to privacy or the collection of information, contact the Information & Privacy Coordinator.

Contact Us

Haldimand County
53 Thorburn Street South
Cayuga, Ontario
Canada, N0A 1E0

Phone: 905-318-5932

After hours (Road, Sewer, Water or Park & Public Facilities Emergencies): 1-888-849-7345

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