Scheduler, TFT | Haldimand County

December 09, 2024

Job Postings

Closing: December 23, 2024, at 4:30 p.m.

The Role

Scheduler

This is a temporary full-time role (until approximately September 16, 2026) at the County, with an annual compensation range of $58,022 to $70,580.

The Opportunity

Using your excellent organizational skills, you’ll be responsible for scheduling Grandview Lodge’s unionized employees, ensuring shifts are filled accordingly per the collective agreement. While also ensuring that any open shifts are properly called out and filled based on employee seniority.

As Scheduler you will also perform various administrative duties to assist with recruitment efforts, employee information/ records, and attendance statistics. Lastly, you’ll coordinate payroll information using our payroll automation system, so attention-to-detail is a must.

The Perks

Defined Benefit Pension
Paid Vacation
Employee Recognition
Wellness Programs
Safe and Friendly Work Culture
EFAP Program
35 Hour Work Week
Free Parking
Health Benefits

The County

Haldimand County is a single-tier municipality with a dedicated team of professionals committed to delivering exceptional services to our citizens. With a focus on excellence, our county stands as an outstanding place to work and live. By joining our dynamic team, you open the door to a rewarding career where we prioritize the health and wellness of our employees, their families, and the communities we serve.

At Haldimand County, we believe in the Net Better Off philosophy. This means we’re passionate about helping our staff thrive and advance in an equitable workplace.

Job Description

Scheduler, Grandview Lodge

Posting #: NU-2024-27

Posting Period: December 9 - 23, 2024

Employer Group: Non-Union

Reporting to: Director of Nursing

Grade: 6

Wage Range Annually: $58,022 - $70,580

Position Status: Temporary full-time (until approximately September 16, 2026)

Work Hours: 35 per week (including rotational weekends)

Location: Dunnville, ON (Grandview Lodge)

Core Competencies

Self-Direction
Critical Thinking
Interpersonal Communication
Emotional Intelligence

Position Summary

Responsible for all aspects of scheduling for Grandview Lodge (GVL) unionized employees including the interpretation of related collective agreement language. Additionally, this position will coordinate payroll information for GVL employees using the payroll automation system. Ensures staff shifts are accurately scheduled and filled accordingly.

Qualifications, Knowledge, and Skills

Education

Community College Diploma relative to the area of responsibility, completed within two academic years.

Experience

Some prior experience in administrative or customer service.
Special consideration will be given to applicants with the following:
- Prior experience working with Staff Schedule Care Software

Knowledge/Skills

Thorough understanding of Grandview Lodge and administration procedures to recommend and/or undertake activities that increase the efficiency of department/ division (i.e., communication documents, attendance/ staffing reports and records management).
Excellent capacity for the use of scheduling technology along with the ability to recognize and suggest process improvements using technology.
Good understanding of municipal government, its operations, services and legislation that affects Grandview.
Ability to influence staff to reach common objectives of the home.
Ability to interpret collective agreements, with specific knowledge and understanding of union contracts as they relate to scheduling, to ensure rules are applied for scheduling purposes.
Valid Ontario Driver’s License and access to a reliable vehicle.
Excellent verbal and written communication skills with the ability to report, explain, provide clarification, and persuade to gain approval.
Demonstrated initiative, and ability to make decisions involving routine tasks, within established procedures.
Demonstrated ability to work independently referring only to major problems to supervisors/ managers.
Demonstrated ability to exercise significant discretion and sensitivity involving occasional access to confidential data.
Demonstrated analytical and problem- solving skills involving occasional ingenuity, and minor refinement of procedures when necessary.
Demonstrated capability to provide orientation or technical guidance, as needed.
Organizational skills with considerable attention to detail to avoid effort and ability to meet deadlines.
Excellent interpersonal skills including the ability to work effectively in a team environment and guide interdisciplinary team-based discussions to increase staff morale, team building and team spirit.
Technology Aptitude
- Demonstrated proficient computer skills to perform and troubleshoot common software performance and hardware issues on various technological devices while adhering to cybersecurity and leading best practices proficient skills to perform and troubleshoot common.
- Advance knowledge of MS Office (Word, Excel, Outlook, PowerPoint)
- Computer proficiency in Staff Schedule Care (SCC).

Responsibilities

The incumbent is responsible for, but not limited to:

Corporate

Follow the Grandview Lodge (GVL) philosophy of delivering care to Residents by utilizing DementiAbility and gentle Persuasive Approaches (GPA) principles.
Ensure the Residents Bill of Rights is respected, and the guidelines set out by relevant provincial legislation, regulations and directives are followed, by communicating with residents, visitors, and other personnel in a courteous manner.

People

Provide guidance to employees related to scheduling and time-off matters, under the supervision of the Director of Nursing (DON). Provides customer to all unionized employees by ensuring that schedules and pay records are accurate.

Timeline

Develop and post employee schedules for assigned groups and amend as required to ensure Resident care is maintained, in accordance with current policies and collective agreements.
Replace vacant shifts on the schedule and manage the call-in process, when/ as required, and often on short notice.
Ensure payroll data collection and time/pay transaction entries for union employees are accurately processed, and liaise with Human Resources (HR) to ensure employees are paid correctly.

Money/Asset

Organizes and collaborates with nursing agencies to fill gaps and book shifts in nursing schedules.

Functional

Schedule Preparation and Planning
- Schedules employees as directed by leadership team and within collective agreement language
- Communicates leadership with the any employee issues, concerns, or complaints in a confidential manner. Looks for solutions to address identified concerns
- Maintain the employee vacation and statutory holiday approval process as delegated by the DON in conjunction with the Leadership Team
- Maintain approved records management systems ensuring that documentation is readily retrievable.
- Tracks and audits data for scheduling concerns, calls and requests
- Maintains staff master schedule for all unionized staff
- Completes call ins for sick, bereavement and time changes as directed by HR
- Works to resolve staffing concerns and advises supervisor of possible solutions to issues presented
- Prepares daily assignment sheets
- Provides orientation to new hires on scheduling processes and rules
- Follows the direction of employee health to ensure staff are added and removed from the master schedule and coded in scheduling software accurately
Shift Call Outs
- Places calls to staff to offer shifts at straight time and overtime
- Collaborates with nursing agencies to book shifts to ensure all shifts are covered to meet staffing levels
Administrative Supports
- Prepare data analysis and reports as requested by management or Human Resources, for the purposes of collective bargaining, attendance support or other corporate programs.
- Assists supervisor in initiating the recruitment of vacant lines
- Maintain/update employee records employment information forms.

Demonstrate commitment to the Haldimand County Code of Conduct

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the job.

Position Requirement(s)

A current police check (LE 220 or Equivalent) from within the last 6 months
Two-Step TB and Mantoux Test within the past 6 months

Working Conditions

Business Hours: 7:00am – 3:00pm, 11:00am – 7:00pm; rotating weeks / weekends (subject to change based on operational needs)
May be required to work additional hours to meet payroll and staff scheduling deadlines

Haldimand County envisions all County staff to possess a high degree of Ethical Behaviour & Professionalism, Political Acumen, Relationship Management, Credibility, Flexibility & Adaptability, Empathy & Compassion, Entrepreneurship, and Customer Service.

Haldimand County is an equal-opportunity employer that strives for inclusivity and belonging for all. Accommodation is available at any stage of the hiring process to applicants with differing abilities. If you require accommodation at any stage of the hiring process, please contact us at hrhelpdesk@HaldimandCounty.on.ca.

County employees who are interested in applying for this position must complete the EMPLOYEE APPLICATION FORM via the County’s Intranet - FuNK and submit it online with a resume and cover letter by 4:30 p.m. on the last day of this posting.

We thank you for your interest in working for Haldimand County. Only candidates selected for an interview will be contacted.

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