Division Support, Building & Municipal Enforcement Services

March 25, 2025

Job Postings

Closing: April 8, 2025 at 4:30 p.m.

The Role

Division Support, Building & Municipal Enforcement Services

This is a permanent full-time role at the County, with a hourly compensation range of $25.642 - $29.684.

The Opportunity

Are you organized, detail-oriented, and ready to make a difference in a fast-paced, dynamic environment? We are looking for a dedicated and proactive individual to join our Building & Municipal Enforcement Services team as Division Support. In this role, you will provide critical administrative assistance, ensuring smooth day-to-day operations across the division. If you have excellent organizational and communication skills, thrive in a supportive role, and are passionate about contributing to a collaborative environment, we want to hear from you!

The Perks

Defined Benefit Pension
Health & Dental Benefits
Three Weeks' Annual Vacation (first year prorated based on start date)
Perks & Discounts
Wellness Programs
Safe & Friendly Work Culture
Professional Development
EFAP Program
Free Parking

The County

Haldimand County is a single-tier municipality with a dedicated team of professionals committed to delivering exceptional services to our citizens. With a focus on excellence, our county stands as an outstanding place to work and live. By joining our dynamic team, you open the door to a rewarding career where we prioritize the health and wellness of our employees, their families, and the communities we serve.

At Haldimand County, we believe in the Net Better Off philosophy. This means we’re passionate about helping our staff thrive and advance in an equitable workplace.

Job Description

Division Support, Building & Municipal Enforcement Services

Posting #: CUPE-2025-09

Posting Period: March 25 - April 8, 2025

Employer Group: CUPE

Reporting to: Manager, Building & Enforcement Services

Grade: 4

Wage Range Hourly: $25.642 - $29.684

Position Status: Permanent full-time

Work Hours Per Week: 35

Location: Cayuga, ON (Haldimand County Administration Building)

Core Competencies

Self- Direction
Interpersonal Communications
Collaborative Skills
Digital Literacy
Critical Thinking

Position Summary

In this role the incumbent will provide support and assistance to the Manager and Building Staff with a variety of administrative items and division-related matters. They will also assist the Administration Assistant and other Divisional Staff as assigned.

Qualifications, Knowledge, and Skills

Education

Grade 11 plus an additional vocational programme of up to one year, or Grade 12 graduation, or equivalent

Experience

Over two years, up to and including three years current related experience, with emphasis on records management, compliance with legislation, and business information management and assessment
Experience in working in a municipal Building department is an asset

Knowledge/Skills

Proven ability to assess information
Proven organization and time management
Proven ability to multi-task is required
Proven interpersonal and communication skills (both oral and written)
Proven ability to work independently, or as part of a team
Must be self-motivated
Proven ability to use property-based software systems (such as CityView)
Proven mathematical ability and understanding of municipal budget preparation
Technology Aptitude
The incumbent must possess a combination of introductory and intermediate level computer skills scored at 65% or higher for Outlook and at least one of Word / Excel / PowerPoint to ensure their
- Proven ability to apply essential functions of desktop software to create simple spreadsheets, documents,
- Send and receive emails,
- Use Internet for research,
- File management
- And/or require introductory to intermediate knowledge of department or division-specific software to accomplish job tasks (for example, CityView, GIS)

Responsibilities

The incumbent is responsible for, but not limited to:

Functional

Administrative Duties
- Answer Building divisions main queue phone line and direct calls to appropriate staff, provide enhanced customer contact, enhancing the customer service and meeting County phone call response standard
- Monitor, respond or distribute e-mails for various divisional email inboxes maintaining County email response standard- caller reaches a person
- Back up Building Tech at Counter for customer inquires
- Receive and input inspection requests into inspection schedule
- Process Routine Disclosures
- Undertake various tasks and responsibilities to assist the Manager with daily activities in the division
- Provide clerical assistance to the Manager and to other staff in the division (when and as required)
- Assist with the development and maintenance of required databases using the Corporate and / or department/ division specific software programs (for example, CityView, GIS,)
- Process MPAC requests for Building files
- Assist with FOI data collection
- Undertake scanning of Building files as required
- Support Inspectors and officers with research on files
- Collect and organize monthly Building Inspector stats
- Assist with processing Bylaw charge back on clean-up charge back
- Assist to maintain Septic System database records
- Enhanced customer contact
- Meet County phone call response standards – caller reaches a person
- Meet County e-mails response standard
- Respond to inquiries from other departments, vendors, Ministries and consultants
- Provide assistance to Manager, Supervisor or Building Staff on special projects
- Provide back-up to other administration staff, when required, to ensure continuity of service.
- Perform other duties as directed / assigned

Demonstrate commitment to the Haldimand County Code of Conduct

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the job.

Haldimand County envisions all County staff to possess a high degree of Ethical Behaviour & Professionalism, Political Acumen, Relationship Management, Credibility, Flexibility & Adaptability, Empathy & Compassion, Entrepreneurship, and Customer Service.

Haldimand County is an equal-opportunity employer that strives for inclusivity and belonging for all. Accommodation is available at any stage of the hiring process to applicants with differing abilities. If you require accommodation at any stage of the hiring process, please contact us at hrhelpdesk@HaldimandCounty.on.ca.

County employees who are interested in applying for this position must complete the EMPLOYEE APPLICATION FORM via the County’s Intranet - FuNK and submit it online with a resume and cover letter by 4:30 p.m. on the last day of this posting.

We thank you for your interest in working for Haldimand County. Only candidates selected for an interview will be contacted.

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