Strategic Plan

Prepare for and adapt to anticipated future challenges and opportunities to ensure Haldimand can thrive in the face of evolving economic, environmental, technological and social conditions.

Infrastructure reliability

• Ensure that municipal infrastructure is maintained, optimized and resilient, supporting the community's needs both now and into the future.

Environmental stewardship

• Support practices that respond to climate change, protect natural resources and reduce environmental impact to support long-term sustainability.

Financial sustainability

• Maintain a strong, stable financial foundation by managing resources and investments wisely and ensuring that Haldimand's financial practices support long-term fiscal health and resilience.

Growth management

• Support thoughtful, responsible and balanced growth and development across Haldimand while respecting our rural character and quality of life.

Innovation

• Embrace new ideas, technology and approaches to improve services.

Deliver quality public services that meet the day-to-day community expectations reliably and affordably, ultimately enhancing the quality of life for all residents.

Citizen centred service

• Ensure citizen satisfaction through accessible, responsive and respectful customer service through transparent and timely communication.

Communication

• Ensure clear, transparent and timely communication to keep Haldimand communities informed and connected.

Continuous improvement

• Commit to the ongoing evaluation and review of municipal services and processes to consistently improve service delivery and adapt to changing circumstances.

Operational excellence

• Establish and achieve service-level standards that represent efficiency, effectiveness and quality in all municipal operations.

Be a location of choice for business growth and sustainable investment, promoting a vibrant, diversified economy while having regard for our agricultural community, small business and industry.

Business pathways

• Create an environment where local business can thrive.

Employment opportunities

• Attract new business and promote workforce development, increasing local employment opportunities.

Tourism

• Enhance Haldimand's appeal as a tourist destination by promoting its unique communities and natural beauty.

Investing in quality programs and services that promote the safety and well-being of communities and residents.

Community safety

• Ensure residents feel secure by maintaining safe public spaces, positive collaboration with law enforcement and appropriate emergency response.

Healthy lifestyle opportunities

• Preserve, foster and maximize the potential of the natural environment, community amenities and rich culture that differentiates Haldimand communities and enables residents to lead healthy, balanced lives.

Commitment, equity & inclusion

• Commit to making the community welcoming and accessible for all.

Community partnerships

• Build and nurture partnerships across Haldimand to leverage diverse resources and perspectives and create stronger, healthier communities.

Foster an efficient, effective and accountable municipal government that prioritizes the well-being of its citizens and staff.

Effective government

• Uphold principles of transparency, accountability and fiscal responsibility with a focus on responsible government.

Citizen engagement

• Provide residents and stakeholders with meaningful public participation opportunities to ensure voices are heard and feedback informs key decisions.

Staff investment

• Invest in staff to ensure Haldimand remains a high-performing workforce that is capable of delivering exceptional services to its communities.