Report an Issue

Find where to submit common requests and concerns or feedback for non-urgent Haldimand County services or facilities.

By-law Infraction

Use our online form to report a concern in your neighbourhood.

Road Concerns

Report potholes, streetlight issues, snow removal, or general road concerns online.

Tree Maintenance

We maintain thousands of trees across Haldimand County. Report any maintenance online.

Animal and Wildlife Concerns

Animal control services are provided by Welland SPCA. Report an animal or wildlife concern online.

Facility or Sewer Concern

Report concerns such as graffiti, damage to a County-owned facility, or water concerns.

Curbside Collection

Find the appropriate contact for concerns on waste collection.

Non-emergency OPP Concerns

Report non-emergency incidents to the OPP.

Council Code of Conduct

Submit a formal or informal Code of Conduct complaint against a member of Council.

Customer Feedback

The great, the good, and the not-so-good. Submit your feedback online.

File a Complaint

We strive to offer excellent customer service. When you are disappointed you can file a customer service complaint online.

Public Code of Conduct

Report a concern about a member of the public at a County-owned facility.

Accessibility Concern

We believe all residents should enjoy Haldimand equally. Report an accessibility concern online.

Haldimand County
53 Thorburn Street South
Cayuga, Ontario
Canada, N0A 1E0

After hours (Road, Sewer, Water or Park & Public Facilities Emergencies): 1-888-849-7345